> ## Documentation Index > Fetch the complete documentation index at: https://docs.mileapp.dev/llms.txt > Use this file to discover all available pages before exploring further. # Unlock locked user > This endpoint for unlock the specific authenticated user that can't login because locked by system ## OpenAPI ````yaml /openapi/public/openapi-setting.json post /member/unlock openapi: 3.0.0 info: title: MileApp API - Setting version: 3.0.0 description: MileApp API Documentation - RESTful API for field operations management. servers: - url: https://apiweb.mile.app/api/v3 security: - bearerAuth: [] tags: - name: User description: >- User data includes information contained within a user account, such as details that define a user's hub access and role within the system. Hub access determines the locations or areas of the application a user can access or the specific actions they can perform. User attributes consist of the user ID, name, email, and status. MileApp provides five predefined user roles, and you can create custom roles based on your organization's needs. The predefined roles are **Owner, Admin, Planner, and Field user**. A user can only hold one role at a time but can be granted access to multiple hubs. - name: Team description: >- This API allows you to manage teams. It serves as a tool to effectively manage and restrict user task assignments within your organization. **To see the details of team object, please follow [this link](#tag/team_model)** - name: Role description: >- This API enables you to retrieve a list of predefined roles and any custom roles associated with your account. By making a GET request to this API, you can obtain information about the available roles within the system. The predefined roles refer to a set of role types that are already defined by the system. In this particular case, the predefined roles include Finance, Owner, Planner, Admin, and Field User. Additionally, the API may also return any custom roles that have been created within your account. **To see the details of role object, please follow [this link](#tag/role_model)** - name: Hub description: >- In our system, a Hub is a fundamental entity within an organization, serving as the central point for managing various operational components. It acts as the parent structure for a wide range of resources and functionalities, including tasks, visits, users, vehicles, routing results, routing configurations, and data sources. **To see the details of hub object, please follow [this link](#tag/hub_model)** ## Conceptual Understanding of Hubs - **User Perspective:** For users, a Hub represents their headquarters or primary working area. It is where they carry out their daily activities and manage their tasks effectively. Each user interacts with the Hub to access resources and perform operations specific to their roles. - **Task Perspective:** From the perspective of task management, the Hub signifies the working area for tasks. It is the location where tasks are initiated, monitored, and completed. The Hub facilitates organization and efficiency in task execution. - **Routing Perspective:** In the context of routing and logistics, a Hub serves as a critical location for vehicles. It is where vehicles begin their routes, return after completing their journeys, and may make strategic stops along the way. The routing module relies on the Hub to optimize vehicle assignments and manage routes effectively. - name: App Integration description: >- This API allows you to manage Integration of enterprise app. Currently available for Azure. **To see the details of integration object, please follow [this link](#tag/app_integration_model)** - name: Plugin description: >- The Plugin API allows developers to create and manage custom add-ons within the Mile V3 platform. Plugins enable dynamic functionality through JavaScript resources and custom icons, allowing organizations to extend platform capabilities with custom features and integrations. **To see the details of plugin object, please follow [this link](#tag/plugin_model)** paths: /member/unlock: post: tags: - User summary: Unlock locked user description: >- This endpoint for unlock the specific authenticated user that can't login because locked by system operationId: unlock-locked-member requestBody: content: application/json: schema: $ref: '#/components/schemas/postUnlockUser' required: true responses: '200': description: Success content: application/json: schema: properties: status: type: boolean description: Status of response. message: type: string description: Message of response. example: status: true code: 200 message: user+1@mile.app has been unlocked. The user can now log in. '400': description: Bad Request content: application/json: schema: properties: status: type: boolean description: Status of response. message: type: string description: Message of response. example: status: false code: 400 message: >- Data not found. Please check the ID/reference number and try again. deprecated: false security: - bearerAuth: [] components: schemas: postUnlockUser: title: postUnlockUserRequest example: email: user+1@mile.app type: object properties: email: type: string description: |- The email of user. **Example**: `example@mile.app` required: - email securitySchemes: bearerAuth: type: http scheme: bearer bearerFormat: JWT description: Use a valid Bearer token to authenticate. ````