> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mileapp.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# How We Calculate Your Usage

Want to know how MileApp counts what you use? This guide explains it in simple terms.

<Note>
  <strong style={{color: "rgb(47, 79, 181)"}}>Not all plans include the same billing structure.</strong> Usage-based billing varies depending on your subscription:

  <table>
    <thead>
      <tr>
        <th style={{color: "rgb(47, 79, 181)"}}>Billing Type</th>
        <th style={{color: "rgb(47, 79, 181)"}}>Applies To</th>
      </tr>
    </thead>

    <tbody>
      <tr>
        <td>Task Usage</td>
        <td>All plans (Free, Pro, Enterprise)</td>
      </tr>

      <tr>
        <td>Visit Usage</td>
        <td>Enterprise plans and custom contracts only</td>
      </tr>
    </tbody>
  </table>

  If you're on a <strong style={{color: "rgb(47, 79, 181)"}}>Free</strong> or <strong style={{color: "rgb(47, 79, 181)"}}>Pro</strong> plan, visit usage typically does not affect your billing. For Enterprise plans or custom contract agreements, both task and visit usage may be calculated.

  Check <strong style={{color: "rgb(47, 79, 181)"}}>Billing > Subscription</strong> to see your plan details, or contact our sales team if you have questions about your billing structure.
</Note>

## Two Things We Count

MileApp counts two things that affect your monthly bill:

| What We Count | Simple Explanation                                          |
| ------------- | ----------------------------------------------------------- |
| **Visits**    | Every delivery address or stop you add when planning routes |
| **Tasks**     | Every job or work order you create for your team            |

## How Your Monthly Limit Works

Think of it like a phone plan with data:

* **You get a monthly limit** - For example, 1,000 visits per month
* **We count as you go** - Every time you plan routes, we add up the stops
* **It resets each month** - Your count goes back to zero when your new month starts
* **Going over?** - Depending on your plan, you might pay extra or need to upgrade

<Note>
  Your "month" starts from the day you signed up, not the 1st of the calendar month.

  <strong style={{color: "rgb(47, 79, 181)"}}>Example:</strong> If you signed up on January 15th, your month runs from the 15th to the 14th.
</Note>

## How to Check What You've Used

1. Click **Billing** in the menu
2. Go to **Subscription**
3. You'll see how much you've used and how much is left

## What Happens If I Use More Than My Limit?

This depends on your plan:

* **Free Plan** - You'll need to wait until next month or upgrade
* **Paid Plans** - You can keep going, and we'll add the extra to your next bill

## Learn More

Want the full details? Check out these guides:

* [Visit Usage Guide](/pages/billing/usage-calculation/visit-usage) - Everything about how we count visits when you plan routes
* [Task Usage Guide](/pages/billing/usage-calculation/task-usage) - Everything about how we count tasks you create