> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mileapp.dev/llms.txt
> Use this file to discover all available pages before exploring further.

# Public Tracking Information

This page explains what information is displayed on the public tracking page and how external users can interpret the data.

## Accessing Public Tracking

External users can access public tracking in two ways:

1. **Direct Link**: Click on the tracking URL shared with them
   ```
   https://web.mile.app/tracking/{taskId}
   ```

2. **Portal Entry**: Visit `https://web.mile.app/tracking` and manually enter the task ID

<div align="center">
  <img src="https://mintcdn.com/mileapp-c1584fbc/4H9lAcsjws4DxYqw/images/portal-input-with-taskid.png?fit=max&auto=format&n=4H9lAcsjws4DxYqw&q=85&s=2d4863f02020871b7c4a163e016b2299" alt="Public Tracking Portal" width="600" data-path="images/portal-input-with-taskid.png" />

  <p><i>Public tracking portal with task ID input field</i></p>
</div>

After entering a valid task ID and clicking "Track", the system will display the task information page.

## Task Information Display

The public tracking page is divided into three main sections:

### 1. Task Information Card

<div align="center">
  <img src="https://mintcdn.com/mileapp-c1584fbc/4H9lAcsjws4DxYqw/images/public-tracking-details-full.png?fit=max&auto=format&n=4H9lAcsjws4DxYqw&q=85&s=f50c8ac200a7190422507c8563b699c2" alt="Task Information Card" width="600" data-path="images/public-tracking-details-full.png" />

  <p><i>Task information card showing title, content, and label</i></p>
</div>

This section displays basic task details:

* **Title**: The task name or title
* **Content**: Task description or additional details
* **Label**: Task category or classification label

If any of these fields are empty, they will display as "-".

### 2. Task History Timeline

<div align="center">
  <img src="https://mintcdn.com/mileapp-c1584fbc/4H9lAcsjws4DxYqw/images/public-tracking-details-full.png?fit=max&auto=format&n=4H9lAcsjws4DxYqw&q=85&s=f50c8ac200a7190422507c8563b699c2" alt="Task History Timeline" width="600" data-path="images/public-tracking-details-full.png" />

  <p><i>Task history timeline showing all status changes and events</i></p>
</div>

The task history timeline shows a chronological list of all task events with:

**Date and Time**

Each event displays the timestamp in `DD MMM HH:mm` format (e.g., "30 Jan 14:30").

**Status Indicator**

A colored circle indicates the current status:

* The most recent event has a colored indicator matching the status
* Older events have a neutral gray indicator
* A vertical line connects events to show progression

**Status Label**

Displays the action or status change, such as:

* "Assigned" - Task has been assigned to a user
* "Ongoing" - Task is in progress
* "Completed" - Task has been finished

**Display Note**

Additional information about the event or status change. This may include:

* Who performed the action
* Why the status changed

### 3. Task Details and Map View

The right section of the page contains tabs for different types of task information:

#### Map Tab

<div align="center">
  <img src="https://mintcdn.com/mileapp-c1584fbc/4H9lAcsjws4DxYqw/images/public-tracking-details-full.png?fit=max&auto=format&n=4H9lAcsjws4DxYqw&q=85&s=f50c8ac200a7190422507c8563b699c2" alt="Task Map View" width="600" data-path="images/public-tracking-details-full.png" />

  <p><i>Interactive map showing task location</i></p>
</div>

The map tab displays:

* **Task location marker**: Shows where the task is located
* **Route information**: If available, displays the route taken
* **Field user location**: If multiple field users are involved, a dropdown selector allows switching between field users

#### Additional Tabs (Based on Flow Configuration)

Depending on how the task's flow is configured, additional tabs may appear:

**Media Tab**

Displays photos and media files captured during task execution, organized by component name.

<div align="center">
  <img src="https://mintcdn.com/mileapp-c1584fbc/4H9lAcsjws4DxYqw/images/media-tab-public-tracking.png?fit=max&auto=format&n=4H9lAcsjws4DxYqw&q=85&s=238c060f9dd7ad1d60ce3ab396914b38" alt="Media Tab" width="600" data-path="images/media-tab-public-tracking.png" />

  <p><i>Media tab showing task photos</i></p>
</div>

**Bill Tab**

Shows billing information if the task includes bill components:

* **Bill Items**: List of items with quantity, unit price, and total
* **Processed Quantity**: If applicable, shows quantity processed vs. ordered
* **Cost Items**: Additional costs (shipping, tax, etc.)
* **Subtotals**: Itemized subtotals and grand total

<div align="center">
  <img src="https://mintcdn.com/mileapp-c1584fbc/jvVKvpPwiK1qABos/images/bill-tab-public-tracking.png?fit=max&auto=format&n=jvVKvpPwiK1qABos&q=85&s=ecce61c7a7d032bbe4a38fc1ca527c85" alt="Bill Tab" width="600" data-path="images/bill-tab-public-tracking.png" />

  <p><i>Bill tab showing billing information with items and costs</i></p>
</div>

**List Tab**

Displays list information if the task includes list components. The display format varies based on the list type:

* **Text List**: Simple list of items with title only
* **Checkbox List**: Items with checked/unchecked status indicators
* **Quantity List**: Items with quantity and processed quantity tracking
  * **Qty**: Total quantity for each item
  * **Qty Processed**: Quantity already processed
  * **Total Quantities**: Sum of all quantities and processed quantities

<div align="center">
  <img src="https://mintcdn.com/mileapp-c1584fbc/4H9lAcsjws4DxYqw/images/list-tab-public-tracking.png?fit=max&auto=format&n=4H9lAcsjws4DxYqw&q=85&s=4169d50d88751d982fa4ef8711c88d18" alt="List Tab" width="600" data-path="images/list-tab-public-tracking.png" />

  <p><i>List tab showing list items with quantity tracking</i></p>
</div>

## Understanding Task Status

Task status indicators help track progress:

| Status        | Meaning                                    |
| ------------- | ------------------------------------------ |
| **Created**   | Task has been created but not yet assigned |
| **Assigned**  | Task has been assigned to a field user     |
| **Ongoing**   | Field user has started working on the task |
| **Completed** | Task has been successfully finished        |

<Tip>
  The most recent status appears at the top of the history timeline with a colored indicator.
</Tip>

## Data Visibility and Privacy

**What is Shown**

Public tracking displays only the information configured for external visibility:

* Task title, content, and label
* Status history and timeline
* Task location (if enabled)
* Task Information

## Real-Time Updates

Public tracking displays real-time information:

* **Status changes** appear immediately when updated
* **Location data** updates based on your organization's tracking interval
* **History events** are added as they occur

Users can refresh the page to see the latest updates, though the page automatically shows current data.

## Mobile-Friendly View

The public tracking page is fully responsive and works on:

* Desktop browsers
* Mobile phones
* Tablets

<div align="center">
  <img src="https://mintcdn.com/mileapp-c1584fbc/4H9lAcsjws4DxYqw/images/public-tracking-mobile-view.png?fit=max&auto=format&n=4H9lAcsjws4DxYqw&q=85&s=3a020de084de5da7817e176ae187059d" alt="Mobile View" width="400" data-path="images/public-tracking-mobile-view.png" />

  <p><i>Public tracking page on mobile devices</i></p>
</div>

## Related

* [Introduction to Public Tracking](/pages/task/public-tracking/introduction-to-public-tracking)
* [How to Share Public Tracking](/pages/task/public-tracking/how-to-share-public-tracking)
* [Introduction to Tracking](/pages/task/tracking/introduction-to-tracking) (Internal tracking for logged-in users)