Want to know how MileApp counts what you use? This guide explains it in simple terms.
Not all plans include the same billing structure. Usage-based billing varies depending on your subscription:| Billing Type | Applies To |
|---|
| Task Usage | All plans (Free, Pro, Enterprise) |
| Visit Usage | Enterprise plans and custom contracts only |
If you’re on a Free or Pro plan, visit usage typically does not affect your billing. For Enterprise plans or custom contract agreements, both task and visit usage may be calculated.Check Billing > Subscription to see your plan details, or contact our sales team if you have questions about your billing structure. Two Things We Count
MileApp counts two things that affect your monthly bill:
| What We Count | Simple Explanation |
|---|
| Visits | Every delivery address or stop you add when planning routes |
| Tasks | Every job or work order you create for your team |
How Your Monthly Limit Works
Think of it like a phone plan with data:
- You get a monthly limit - For example, 1,000 visits per month
- We count as you go - Every time you plan routes, we add up the stops
- It resets each month - Your count goes back to zero when your new month starts
- Going over? - Depending on your plan, you might pay extra or need to upgrade
Your “month” starts from the day you signed up, not the 1st of the calendar month.Example: If you signed up on January 15th, your month runs from the 15th to the 14th.
How to Check What You’ve Used
- Click Billing in the menu
- Go to Subscription
- You’ll see how much you’ve used and how much is left
What Happens If I Use More Than My Limit?
This depends on your plan:
- Free Plan - You’ll need to wait until next month or upgrade
- Paid Plans - You can keep going, and we’ll add the extra to your next bill
Learn More
Want the full details? Check out these guides:
