Transport Vendor Management lets you manage delivery assignments to external transport vendors through an integrated order and fleet system. Administrators create delivery orders with pickup and delivery details, send them to vendor teams, and the system automatically chains pickup and delivery tasks with real-time tracking.Documentation Index
Fetch the complete documentation index at: https://docs.mileapp.dev/llms.txt
Use this file to discover all available pages before exploring further.
The Transport Vendor Management add-on showing the setup wizard with its main features and configuration steps.
Key Concepts
- Order: A delivery assignment containing pickup and delivery addresses, item list, vendor team, and priority level. Orders progress through a lifecycle from draft to completed.
- Vendor Team: An external transport partner assigned to fulfill delivery orders. Each vendor manages their own fleet of vehicles and drivers.
- Fleet: A collection of vehicles belonging to a vendor team, each with assigned drivers, capacity, and availability status.
- Task Chain: When a vendor accepts an order, a pickup task is created automatically. After pickup completes, a delivery task is created via automation. When delivery finishes, the order is marked completed.
- Setup Wizard: A guided 6-step process that creates the required data types, flows, and automations for the add-on to work.
Who Uses Transport Vendor Management
- Administrators: Set up the add-on, create delivery orders, send them to vendor teams, and monitor order progress across all vendors.
- Vendor Teams: Receive delivery orders, accept or reject them, assign drivers and vehicles from their fleet, and manage their vehicles.
- Drivers: Receive pickup and delivery tasks on the MileApp mobile app and complete them in the field.
What You Can Do
- Set up the add-on with a guided wizard that creates data types, flows, and automations
- Configure vendor teams ā create roles, teams, invite vendor admins and drivers
- Manage delivery orders ā create, send, track, accept, reject, and complete orders
- Manage vendor fleets ā add vehicles, assign drivers, and track availability
How the Task Chain Works
| Step | What Happens |
|---|---|
| Admin creates order | Order saved as Draft with pickup and delivery details |
| Admin sends order | Order status changes to Sent; vendor team can see it |
| Vendor accepts order | Vendor selects a driver and vehicle; a pickup task is created automatically |
| Driver completes pickup | An automation creates a delivery task assigned to the same driver |
| Driver completes delivery | An automation marks the order as Completed |