Public Tracking Information

This page explains what information is displayed on the public tracking page and how external users can interpret the data.

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Accessing Public Tracking

External users can access public tracking in two ways:

1. Direct Link: Click on the tracking URL shared with them
   https://web.mile.app/tracking/{taskId}
   
2. Portal Entry: Visit https://web.mile.app/tracking and manually enter the task ID

After entering a valid task ID and clicking “Track”, the system will display the task information page.

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Task Information Display

The public tracking page is divided into three main sections:

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1. Task Information Card

This section displays basic task details:

• Title: The task name or title
• Content: Task description or additional details
• Label: Task category or classification label

If any of these fields are empty, they will display as ”-“.

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2. Task History Timeline

The task history timeline shows a chronological list of all task events with: Date and Time Each event displays the timestamp in DD MMM HH:mm format (e.g., “30 Jan 14:30”). Status Indicator A colored circle indicates the current status:

• The most recent event has a colored indicator matching the status
• Older events have a neutral gray indicator
• A vertical line connects events to show progression

Status Label Displays the action or status change, such as:

• “Assigned” - Task has been assigned to a user
• “Ongoing” - Task is in progress
• “Completed” - Task has been finished

Display Note Additional information about the event or status change. This may include:

• Who performed the action
• Why the status changed

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3. Task Details and Map View

The right section of the page contains tabs for different types of task information:

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Map Tab

The map tab displays:

• Task location marker: Shows where the task is located
• Route information: If available, displays the route taken
• Field user location: If multiple field users are involved, a dropdown selector allows switching between field users

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Additional Tabs (Based on Flow Configuration)

Depending on how the task’s flow is configured, additional tabs may appear: Media Tab Displays photos and media files captured during task execution, organized by component name. Bill Tab Shows billing information if the task includes bill components:

• Bill Items: List of items with quantity, unit price, and total
• Processed Quantity: If applicable, shows quantity processed vs. ordered
• Cost Items: Additional costs (shipping, tax, etc.)
• Subtotals: Itemized subtotals and grand total

List Tab Displays list information if the task includes list components. The display format varies based on the list type:

• Text List: Simple list of items with title only
• Checkbox List: Items with checked/unchecked status indicators
• Quantity List: Items with quantity and processed quantity tracking
  • Qty: Total quantity for each item
  • Qty Processed: Quantity already processed
  • Total Quantities: Sum of all quantities and processed quantities

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Understanding Task Status

Task status indicators help track progress:

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Data Visibility and Privacy

What is Shown Public tracking displays only the information configured for external visibility:

• Task title, content, and label
• Status history and timeline
• Task location (if enabled)
• Task Information

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Real-Time Updates

Public tracking displays real-time information:

• Status changes appear immediately when updated
• Location data updates based on your organization’s tracking interval
• History events are added as they occur

Users can refresh the page to see the latest updates, though the page automatically shows current data.

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Mobile-Friendly View

The public tracking page is fully responsive and works on:

• Desktop browsers
• Mobile phones
• Tablets

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Related

• Introduction to Public Tracking
• How to Share Public Tracking
• Introduction to Tracking (Internal tracking for logged-in users)